The Eastin Hotel Petaling Jaya is a home-grown brand which was built, owned and is managed by the CP Group. The owner, Dato' Tan Chew Piau first arrived in Malaysia during the 1960's as a teenager from China armed with an unquenchable thirst for knowledge and a strong determination to succeed in life. From humble beginnings, Dato’ Tan founded Syarikat Chew Piau Construction in 1972. This company became his launching pad into the highly competitive construction industry.
Syarikat Chew Piau rapidly became a leading industry player. Its construction portfolio encompassed prominent landmarks in Malaysia including business and resort hotels, multi-storey commercial buildings and condominiums. He was also the first Malaysian contractor who ventured overseas in the year 1982 to build a national mosque in the Republic of Maldives.
The Eastin Hotel Petaling Jaya was initially planned as an apartment block but mid-way into the planning stages the visionary Chairman of the Group, Dato ‘Tan Chew Piau identified there was a shortage of good business class hotels in Petaling Jaya.
The Eastin Hotel Petaling Jaya opened for business in 1998 and is the flagship of the Eastin Hotel Group. Encouraged by the success of the Eastin Hotel Petaling Jaya, a second hotel, the 328-room Eastin Hotel Penang was opened in 2009 and has fast become one of the market leaders in the hotel industry in the northern region. Strategically located close to the Queensbay Mall, Penang’s largest lifestyle shopping mall, the hotel which has a food & beverage outlet, the Swez Braserrie , has the added advantage of being minutes away from the Penang International Airport and the Bayan Lepas Free Trade Zone.
Since Eastin Hotel Petaling Jaya opened its doors to hotel guests on 10th June 1998, it has made a name for itself in the region as an excellent business class hotel of international standards. Thus, this year is a momentous year as the Eastin Hotel Petaling Jaya celebrates its 15th Year Anniversary.
The Hotel’s mission is to continue being the preferred business class hotel of international standards in Petaling Jaya. Our aim is to consistently provide service excellence and exceed guest expectations at all touch points.
In extending their services, the hotel is guided by the following principles: Care & Concern for the well- being of guests, teamwork, sincerity, commitment, accountability, pro-activeness, eye for detail as well as community consciousness. With personalized service to all guests as well as guided by the principles above, the hotel believes that with their elevated service standards, all hotel guests will experience the legendary Malaysian hospitality and service from the heart that the group of Eastin Hotels is renowned for.
At Eastin Hotel Petaling Jaya, it is a culture to serve guests from the heart. Through thoughtful and genuine service, Eastin ensures that guests’ experience will always be pleasant and memorable. In conjunction with their 15th Year Anniversary, the “Service from the Heart” campaign was launched to instill passion for service among staff.
Service from the Heart stands for:
According to the General Manager, Ms Jane Suppiah, “In the end , we truly believe it all boils down to the intangibles such as Service from the Heart – the Eastin way, the passion, planning & organization skills , the willingness to do more and delight your customers. These are the factors that our guests often highlight about us in online reviews at sites such as TripAdvisor and Booking.com”.
To commemorate this momentous milestone, the Hotel has planned for an exquisite cocktail reception for all stakeholders, corporate clients, long stay guests as well as members of the media on Thursday, 26 September 2013 at their Grand Ballroom.
With the theme Look East. Look Eastin, the event was aimed to celebrate the visionary, Dato’ Tan Chew Piau (Dato’ CP Tan), who originated from China, and has realized his dream of owning and operating hotels here in Malaysia.
Guests will be welcomed to an elegantly decorated ballroom foyer which will carry an oriental flair throughout the event. The evening will kick start with 5 lions, adorned with LED lights, elegantly dancing and blessing the occasion. The General Manager, Ms Jane Suppiah, will deliver her speech thereafter and will take guests on a journey back to 1960’s when the the history of the Eastin Hotel Petaling Jaya started. It will be narrated in a special way through a sand art performance titled ‘Through the Shifting Sands of Time’. The performance will be delivered by a talented local sand artist, Loong Bee.
A 5 tiered 15th Year Anniversary Cake will be presented by the culinary team to Dato CP Tan and to the Board of Directors of the CP Group as a gift from the employees to the owners. The evening will be made merrier with a 5 piece live band performing latest R&B numbers, local music, Japanese, Chinese and Korean music.
The Hotel has also arranged for K-Pop dance performance which will feature the current craze ‘Gentlemen’ and world renowned ‘Gangnam Style’. Guests will be celebrated as well with exciting Lucky Draw sessions giving away top 20 prizes which includes dining vouchers, Hotel stays in Eastin Hotel Penang, Weekend stay in the Presidential Suite in Eastin Hotel Petaling Jaya, Samsung Galaxy Tab, HTC Smartphone and as the grand prize, a travel certificate worth RM 3000 sponsored by the Hotel.
